FAQs (Frequently Asked Questions)

Q1: Where do you ship?
A: We currently ship only within the USA.

Q2: How long will it take to receive my order?
A: Orders are processed Monday–Friday, 9 AM–5 PM EST, and most arrive within 3–7 business days.

Q3: Do you offer free shipping?
A: Yes! All orders within the USA qualify for free shipping.

Q4: What if I receive a damaged or defective item?
A: Contact us within 7 days of delivery at support@hotzzy.shop. We will provide a replacement or refund.

Q5: How can I contact customer support?
A: You can reach us at:

• Email: support@hotzzy.shop

• Phone: +1 914 996 6312